Steve Mongelluzzo has over 20 years of experience dealing with the news media as a Public Relations Officer for the Internal Revenue Service in Chicago. During those years, he dealt with print and broadcast reporters from all size media markets-from large cities to small towns. He also trained hundreds of senior officials, technicians and law enforcement personnel who served as spokespersons for the IRS both nationally and in local offices.

In 1997 he started his own firm, FIRST Communications, and shares his expertise as a consultant and trainer with individuals and organizations in both the public and private sector. He has spoken at both national and state-wide meetings of numerous government groups, including national meetings of the Public Library Association, the Recreation and Parks Association, and American Public Works Administrators.

Steve also travels internationally as a consultant for the U.S. Treasury Department to train spokespersons of foreign governments. His training has taken him to 12 countries in Africa, Asia, Eastern Europe and Latin America.

In addition to media training, Steve provides training and workshops in a variety of communication skills, including public relations and marketing for libraries, presentation skills, customer service, conflict resolution and basic management.