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Correct Inaccurate Information
IMMEDIATELY
As a spokesperson, one of
the most important techniques you should
follow religiously is to correct any
inaccurate information immediately. If you
don't correct the inaccurate information, it
becomes fact to the audience and the
reporter. The source of the inaccurate
information could be any of several sources:
-
The reporter could make
an inaccurate statement and then
follow-up with a question. Instead of
answering the question, you should first
correct the inaccurate statement:
"Before I answer your question, I would
like to correct something you just
said." After correcting the statement,
answer the question.
-
The reporter could
include inaccurate information in the
question. Correct the inaccurate
information before answering the
question.
-
Another guest on a radio
or TV program could make an inaccurate
statement. Don't wait for the host to
ask you for your opinion; you may never
be asked. Instead, jump right in: "I
would like to correct an inaccurate
statement that was just made." Correct
the statement and then give your opinion
on the issue.
-
The reporter or another
guest may quote another source that
includes an inaccurate statement. Again,
correct the bad information and then
give your viewpoint on the issue.
It is critical that you
correct inaccurate information immediately.
You want to do so while it is still fresh in
the reporter's mind and in that of the
listening audience. Also, if you don't do it
immediately, you may forget.

The
"Media Interview Tip of the
Month" is taken from my book,
Winning Media Interviews: Sure-Fire Tactics
to Get Your Messages Out. Feel free to
share my tips with your staff and
colleagues. I would like to hear from you
about using the techniques I discuss in my
book. Also, send me a note and let me know
if it is okay to share your comments with
others on this web page (to contact Steve go
here.)
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